Your Questions. Answered!

Whether you’re new to RapidMiner or an expert user, we have a variety of support options to help you answer your questions.

Community Support

Are you looking for free community support? Here you will find answers to many common questions by browsing different topics, searching by keyword, and posting public questions. To access community support you must login with your RapidMiner account credentials.

Enterprise Support

Are you an enterprise support customer? In addition to the benefits of community support, you can submit and manage cases and receive personal support by our team of experts. To access enterprise support, please login with your RapidMiner account credentials. Click here to review the enterprise support policy


Visit for installation guides, reference guides, tutorials and more—tools you can use to get started and broaden your knowledge of the RapidMiner platforms. Documentation is publicly accessible.


The RapidMiner Forum has over 6,000 members and features 7,000+ topics and 25,000+ posts on everything from building and optimizing your first process to writing operators, creating extensions and integrating RapidMiner. The forum is publicly accessible.