Up- and Cross-Selling
Earn more revenue and profit while strengthening customer relationships as better recommendations make you a trusted advisor.
Convince customers to buy more
When customers buy more of what they want and need – either upgrading or adding additional products – it’s a win-win for them and your business. The trick is how you encourage them. Rather than pushing irrelevant suggestions, can you make offers and recommendations seem helpful? Data science can make up-selling and cross-selling turn out this way. In doing so, you not only earn more revenue and profit, but also strengthen customer relationships as you become a trusted advisor.