Align Marketing Activities to Your Customers’ Expectations
By just looking at the data, RapidMiner can give a face to your customers and identify common characteristics among customer groups. This allows you to align your marketing tactics and target marketing outreach to these groups.
What People Are Saying
We then deployed the engineering fixes with the help of a cross functional team and again used text analytics to monitor the improvements made, evidenced by any significant drop in customer complaint volume.
Two to three weeks after the fixes, we saw that the password recovery success rate went up by almost 50 percent and password related complaint verbatim volume declined significantly.
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