BOSTON AUGUST 16, 2022
RapidMiner, provider of a market-leading data science and machine learning platform, has announced it has been named an Overall Leader in the Business Intelligence (BI) category of the Dresner Advisory Services’ 2022 Wisdom of Crowds® Industry Excellence Awards. As a part of the Dresner research, RapidMiner has also earned a perfect (100%) recommend score and was also recognized as best in class for online training, forums, and documentation.
Overall Leader awards are based upon vendor ratings from the Customer Experience and Vendor Credibility models in the firm’s annual series of flagship reports, the 2022 Dresner Wisdom of Crowds® BI Market Study.
“RapidMiner is an Overall Leader in both Customer Experience and Vendor Credibility models,” said Howard Dresner, Founder and Chief Research Officer at Dresner Advisory. “The ‘recommend’ score is of particular importance as an indicator of customer satisfaction—demonstrating strong vendor alignment with customer needs and expectations. We congratulate RapidMiner on its strong performance.”
Dresner Advisory Services utilizes a unique data-driven research model based on customer input and surveys. RapidMiner customers from across the globe and across industries, completed Dresner’s survey. All of them ranked RapidMiner with a perfect recommend score.
“As an analytics vendor, Dresner’s approach to data-driven market analysis resonates at an extremely high level with us and our clients. The fact that these awards are derived from the voice of customers, elevates the distinction even further,” said Randy LeBlanc, Vice President of Customer Success at RapidMiner. “We take our customers’ experiences very seriously and it’s a point of differentiation for RapidMiner in the data science software market. The Overall Leader is great validation of that commitment.”
The overall leadership awards recognize vendors who demonstrate excellence across all categories of measurement: product, technology, sales and service, value, and confidence.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI), Performance Management, and related areas.
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