Better understand customer behavior, minimize customer churn rate, and optimize products and networks.
Find your signal in the noise with data science
Data science has proven to drive greater efficiency and offer real business value across industries and use cases. It’s the fuel needed for a thriving business, and telecommunications is no exception. With RapidMiner, communications companies can better understand customers, and proactively identify and prevent customer churn – all while optimizing products and networks.
Communications Industry Use Cases
Why AI Now?
5G is the latest paradigm shift underpinning the ubiquitous connected devices that run an unforeseen spectrum of applications and services. No longer is there a clear distinction between data and voice, content creation and delivery, and devices used for computing and messaging.
The tremendous investment required to construct and maintain these costly networks requires operational efficiency that only an AI-driven buildout can achieve. Add changing regulations, new consumer usage patterns, and never-ending attempts at fraud and it’s no wonder analysts struggle to decipher the signal from the noise.
VERIZON WIRELESSUnderstanding why customers churn with AI delivers a clearer path to customer retention. Learn how Verizon Wireless gained actionable insights from data and proactively identified 30% of churn.
LARGE NORTH AMERICAN TELECOM PROVIDERFraudsters constantly modify their techniques and AI helps keep up. Learn how RapidMiner was used to address SMS fraud at scale, which lead to a 20% increase in customer satisfaction and a 50% drop in complaints.
What Our Customers Say
The product is very easy to use and extremely powerful. We have made a concerted effort to integrate RapidMiner into many different areas of the business to increase efficiency, reporting accuracy, bring reporting in-house to reduce costs, and integrate analytics into business processes and it has been successfully implemented across the organization.
RapidMiner has improved the time to market in delivering data science solutions to our stakeholders. Operationalizing data science projects have never been easier! Highly recommend the product if the objective is to create an end-to-end data science solution that wasn't otherwise easily attainable.
This tool provides empowerment to our business users in data and analytics challenges. Their customer service support is remarkable and the tool is, in my opinion, one of the most powerful in advanced analytics. Functionalities like TurboPrep and AutoModel make our end users much closer to the Data Scientist Citizen role.
I have been using RapidMiner for more than two years, and the experience with this platform is seamless. The frequent upgrades and innovations added to the platform are the ones that impressed me a lot. The support services through their community are also top-notch as we can ask any question related to their platform and general data science.
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.
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