Here to Help

Whether you’re new to RapidMiner or an expert user, we have a variety of options to help answer your questions. 

Help Options

If you’re looking for help, RapidMiner offers a variety of options to consider.

Community Support

Search for answers on the RapidMiner Community and get expert help from a community of over 1 million users. This is a free service for everyone.

Enterprise Support

Existing customers can log into the RapidMiner support portal to create a new ticket or check the status of an existing ticket.

Enterprise Support Policy


Read through installation and reference guides—tools you can use to get started and expand your knowledge of the RapidMiner platform.

Looking to Learn Data Science?

RapidMiner has a comprehensive set of educational offerings to develop and advance your machine learning and data science skills on RapidMiner Academy.
Visit the Academy