Support

Your Questions. Answered!

Whether you’re new to RapidMiner or an expert user, we have a variety of support options to help you answer your questions.

Community

The RapidMiner Community is the largest open source community of data scientists and data analysts. Browse topics on everything from Getting Started to Developing Your Own Extensions. Login using your RapidMiner account credentials to ask your own questions and help others.

Enterprise Support

Are you an enterprise support customer? In addition to the benefits of the RapidMiner Community, you can submit and manage cases and receive personal support by our team of experts. To access enterprise support, please login with your RapidMiner account credentials. Click here to review the enterprise support policy

Documentation

Visit docs.rapidminer.com for installation guides, reference guides, tutorials and more—tools you can use to get started and broaden your knowledge of the RapidMiner platforms. Documentation is publicly accessible.

Learning

The Learning area includes resources  for Getting Started with RapidMiner, case studies and white papers, our tutor-led training course schedule and how you can achieve certified status.

Sales