Quality Assurance

Identify product quality issues and resolve them
before they become a problem

Improve quality standards throughout your organization.

Customers have tremendously high expectations for quality. Not meeting these expectations results in lower satisfaction and loss of loyalty increasing customer churn and reducing the success of your business. Moreover, quality issues can lead to a large customer support overhead and high warranty costs. RapidMiner insures your business against negative implications from quality aspects. RapidMiner can detect quality issues at an early stage and predict their severity – before these issues become a problem to your business. Act on this information to provide feedback and revise production, to govern your customer support, and ultimately keep your costs under control and make your customers happier using quality assurance analysis.

Identify Production Issues

Early on, detect and solve problems in production and ensure that your equipment, machinery and processes are producing proper output and quality.

Reduce Warranty Costs

Improve overall product quality, know about quality issues as early as possible and adjust your warranty processes to substantially reduce warranty costs.

Better Customer Satisfaction

Build customer loyalty while enhancing your brand’s reputation by proactively addressing product quality issues.

Trusted By

What People Are Saying

  • Two to three weeks after the fixes, we saw that the password recovery success rate went up by almost 50 percent and password related complaint verbatim volume declined significantly.

    Director of Operations & Customer AdvocacyPayPal
  • We then deployed the engineering fixes with the help of a cross functional team and again used text analytics to monitor the improvements made, evidenced by any significant drop in customer complaint volume.

    Director of Operations & Customer AdvocacyPayPal

Ready to get started?

Contact the RapidMiner Enterprise Sales Team for pricing and additional product features.

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