In today’s customer driven world it’s crucial that retailers understand the customer mindset. When you understand your customers wants and needs, you’re able to dramatically improve sales performance. Use Predictive Analytics by RapidMiner to help target individuals using personalized offers to increase the value of each purchase. If you deliver what they want most, you’ll have them coming back for more!
Two to three weeks after the fixes, we saw that the password recovery success rate went up by almost 50 percent and password related complaint verbatim volume declined significantly.
We then deployed the engineering fixes with the help of a cross functional team and again used text analytics to monitor the improvements made, evidenced by any significant drop in customer complaint volume.
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pricing and additional product features.