The automotive industry is more data-driven today than at any time in its history. In-car sensors, GPS tracking, automated manufacturing processes, and more are producing vast volumes of data that need to be analyzed and understood. RapidMiner’s Predictive Analytics platform enables auto makers to derive value from this data by extracting the information that is hidden online, inside the vehicle, or at the plant to better understand product usage, preferences, and manufacturing processes to ensure quality and customer satisfaction.
Two to three weeks after the fixes, we saw that the password recovery success rate went up by almost 50 percent and password related complaint verbatim volume declined significantly.
We then deployed the engineering fixes with the help of a cross functional team and again used text analytics to monitor the improvements made, evidenced by any significant drop in customer complaint volume.
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